How Stancer transformed and simplified payment processes for small businesses

In a bold move to disrupt the SME payment landscape, Stancer—backed by the telecom titan Iliad Group—envisioned a platform where transparency becomes the standard. From reimagining the signup experience to streamlining daily operations, discover how Stancer rapidly adapted to redefine payment processing.

Client

Stancer

Date

October 2021

Scope

User Research, Branding, UX Design, UI Design

The Background

Stancer, born from Iliad Group's vision, aimed to streamline payment processing for SMEs. They set out to create transparent, user-friendly solutions for in-store and online transactions, focusing on clear pricing and reliable service. Their goal: make payments easier for small businesses everywhere.

The Challenge

The goal was to create a foundational offering that encapsulates the core functionalities necessary for SMEs to efficiently process payments, whether in a physical store or through an e-commerce platform. This involves developing two key service offerings:

  • Proximity Offering: Providing merchants with payment terminals for in-store transactions.
  • E-commerce Offering: Supplying an API for online transactions, accompanied by integration tools.

The target for this MVP was primarily TPEs/PMEs within the commerce and e-commerce sectors, focusing on delivering value through:

  • Competitive Pricing
  • Reliability
  • Comprehensive Documentation & Support

Achieving this objective required a methodical approach, starting with an audit to pinpoint the most crucial features for the MVP and continuing through ideation and design phases to ensure the product not only meets market needs but also aligns with Stancer's commitment to simplicity and transparency.

What We Did

We teamed up with Stancer to build an MVP that hits the mark for SMEs, focusing on transparent and straightforward payment services. Our journey started with deep user research to grasp SMEs' real needs, guiding us through ideation to crafting user-friendly designs. We fine-tuned the registration and onboarding processes and polished the dashboard for daily business operations. Through iterative design and testing, we ensured Stancer's platform was ready to meet the needs of small businesses, making their payment processes easier than ever.

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50+

Products built and improved

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Products built and improved

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Products built and improved

The Outcome

Stancer successfully launched StancerPay, revolutionizing payment solutions for SMEs with unmatched transparency and cost-efficiency. Our collaboration saw the development of a highly competitive payment processing platform and positioned Stancer for significant growth. As Stancer continues to expand its offerings, from installment payments to comprehensive digital storefront solutions, the foundation set by this collaboration paves the way for further innovations, aiming to redefine the financial landscape for small businesses.

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50+

Products built and improved

200+

Products built and improved

200+

Products built and improved

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They deliver superior product experiences

Meet the team

Grégoire Devoucoux
User researcher

Cofounder of Cousto, ex COO of Ferpection

Made magic happen for:

Finnt, Sorare, Orus

Grégoire Devoucoux
User researcher

Cofounder of Cousto, ex COO of Ferpection

Made magic happen for:

Finnt, Sorare, Orus

Clara Perrot
UX writer & content strategist

ex UX Writer at Qonto, Skello

Made magic happen for:

Brigad, Silvr, Iliad

Elodie Lachoua
Product strategist

Head of Product at Ornikar, ex PM Kapten

Made magic happen for:

Bird, Flink, Sorare

Jérémy Lefebvre
Product designer

ex Product designer at Tanker Security

Made magic happen for:

Brut, Snipfeed, Lingo

Marine Dias
User researcher

ex Senior Researcher at Algolia

Made magic happen for:

Bird, Tenyks, Exclusible

Mathieu Grac
Product designer

ex Product Lead Designer at Molotov.tv, Blablacar

Made magic happen for:

Jellysmack, Pennylane, Multis

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